![]() ![]() Upgrade to the last version of CUC as it has been fixed in version 8.0.5ĬSCty05524 "UC 8.9-1 IMAP Authentication failed when using LDAP directory. Switch the SELinux mode to permissive using the following CLI command: This will result in Defect CSCty05524 "UC 8.9-1 IMAP Authentication failed when using LDAP directory." If User is integrated with LDAP and it still fails, then OS Secure Mode is probably set to Enforcing on Unity Connection ![]() Reset that and enter that in Cisco Jabber Voicemail Credentials section. If users in UC are not integrated with LDAP, when you goto UC Admin Page -> Users -> Settings -> Change Password, from the drop down, you'll notice "Web Application" password. User entering AD Password instead of Web Application password (If uses in UC are not integrated with LDAP) If no Voicemail section is being displayed, then on CUPS Admin Page -> Application -> Jabber -> Settings, "Credential Source for Voice Mail" is probably set to CUPĬisco Jabber for Windows (CUPS Deployment) Under File -> Options -> Phone Accounts -> Voicemail, getting "Invalid username or password" Once your device has been setup on the server, you can download the Cisco Jabber app from the following locations: Download the desktop app for Mac or Windows Note: If you do not have admin rights on your JLab-owned Windows computer, please follow the instructions found here. Cisco Jabber for Windows Not Connecting to Voice Mail ![]()
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